FREQUENTLY ASKED QUESTIONS

General Questions

WHAT ARE YOUR OFFICE HOURS?

The Torres Center is open Monday through Friday, 8 a.m.–5 p.m., and every other Saturday, 10 a.m.–2 p.m.

WHAT IS YOUR SPECIALTY?

Dr. Torres specializes in internal medicine and pediatrics. She offers primary care for adults and children.

DO YOU DO ANNUAL PHYSICALS?

Yes, we do wellness exams as well as school and sports physicals.

WHAT INSURANCES DO YOU ACCEPT?

Most insurances are accepted.

WHAT IS YOUR CONCIERGE  CARE PROGRAM?

Concierge care provides you enhanced time, availability, and wellness care than what can be provided in traditional care, by insurance alone. See our Services page for a complete list of benefits. 

 

HOW CAN I CONTACT YOU AFTER HOURS?

As a benefit to Dr. Torres’ concierge care program, patients can call Dr. Torres directly on her direct access concierge line.  Patients can also email Dr. Torres through the Patient Portal or can call the office at 713-863-9200 and leave a message.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept the following methods of payment: cash, credit and debit cards, as well as HSA cards.

WHAT IS YOUR CANCELLATION POLICY FOR APPOINTMENTS?

We kindly ask that you give us notice 24 hours in advance when cancelling or rescheduling an appointment.

WHAT IS THE POLICY IN REGARDS TO WALK-IN PATIENTS?

We accept walk-in visits.

Weight Loss Center

WHAT DOES YOUR WEIGHT LOSS PROGRAM INCLUDE?

The Torres Center’s wellness and weight loss program provides a safe and effective method of weight loss. Clients receive custom diet plans and weekly medical supervision. Most importantly, each client is provided with guidance and education in using healthier habits to keep the weight off.

WHAT KIND OF RESULTS CAN I EXPECT TO SEE FROM YOUR PROGRAM?

While in the weight-loss phase, you can lose as much as to 3–4 pounds per week. This all depends on your body and your goals.

DO YOU HAVE INFORMATION SESSIONS FOR INTERESTED PATIENTS?

Yes, The Torres Center has no-obligation information sessions. You may call the office at 713-426-1212 for session times and dates.

DOES INSURANCE COVER THIS PROGRAM?

Unfortunately, insurance does not cover this program. This is a self-pay program.